![]() ![]() Samsung Kies is a useful device for managing Samsung phones and tablets. It allows you to view and play your images, audio, and videos and update the firmware on your device. Samsung Kies is a helpful aid for users looking to manage their Samsung phone or tablet with their computer. The software also helps keep your device firmware up-to-date by notifying you when any updates are available. You can organize your videos into a playlist. Some of the video formats supported are AVI, WMV, MP4, MOV, FLV, DIVX, and ASF. Kies allows you to organize them by date, month, year, tag, and folder and create your own photo album. Image formats supported include JPEG, BMP, PNG, GIF, and TIFF. You can rate the songs and search them by artist, album, and genre. Kies supports several audio formats such as MP3, WAV, WMA, OGG, M4A, AAC, 3GA, and FLAC. You can manage, view, and play music, photos, and videos in your library. The program allows you to back up and transfer data to and from your device. The first version of Kies supports Samsung devices before Galaxy Note III while Kies 3 supports devices from Galaxy Note III and later (Android OS 4.3 and over). The utility allows you to synchronize data between devices and update your device's firmware. Samsung Kies is a program used to manage Samsung mobile devices connected to a PC. Organize your media in photo albums and playlists.Manage, view, and play photos, music, and video.Back up and transfer data to and from your device.The most popular versions of the program 3.2, 3.1 and 3.0. Samsung Kies3 is suitable for 32-bit versions of Windows XP/Vista/7/8/10. The program's installer files are commonly found as Kies3.exe, KiesAgent.exe or KiesUpdateClient.exe etc. This free program was originally produced by Samsung. The software is included in Mobile Phone Tools. It will read in the existing folders in the internal sd card and display them. Once connected, the software can identify the device by name. The Samsung Kies software makes it easier to connect to a device via USB cable or over Kies Air which is a Wi-Fi type connection. It is just incredible to me that this is so difficult.The software is usually downloaded rather than supplied with the device on CD. ![]() I can transfer photos and music this way but what about updating firmware? Is the only way to get these updates thru this piece of SHAT? Does Samsung do OTA updates? The only way I get anywhere is by changing to PTP from MTP. I've run the the trouble shooting several times and had the drivers reinstalled each time. I've tried plugging directly into the back, front and thru a hub, there is not difference. The attempt is made to connect for awhile then an error message on the phone says there is no software on the computer and I can go to Samsung to download Kies. I've set both Kies and Kies lite to run as administrator. I followed GlitchGod's steps he got from Samsung. I am absolutely amazed at what a POS Kies is. ![]() Try plugging your phone into the BACK of your computer, not the USB ports on the front and see if that helps. On some newer machines, you have a bunch that are 2.0 with some 3.0. On older machines, some of the USB ports may be USB 1.1 with others at 2.0. I will note at this point that USB has evolved over several generations, from 1.1 to 2.0 to 3.0. Now, Kies itself should be run either "as administrator", or run from an account that has administrator permissions. Once you do that, you should be able to plug the phone in, and the drivers for the phone SHOULD install themselves properly. You can skip checking Windows Update to save some time. This will re-install the drivers for the phone. ![]() So, run Kies without the phone being connected, and diagnose connection problems. You can put your Galaxy Note 3 into Download mode by pressing Volume Down + Home + Power buttons together for 2-3 seconds. Each of these issues needs to be addressed. Booting Galaxy Note 3 in Download Mode All Samsung Galaxy devices need to be booted into Download Mode before installing a firmware using Odin. As I have posted in other threads, you have two issues: Does the phone talk to the computer(it will install drivers and you can copy files to/from the phone)? If it talks to the computer, then you have the issue of not talking to Kies. ![]()
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